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SBDC Workshop- 5 Steps to Increasing Customer Loyalty
August 26, 2017 @ 9:00 am - 11:30 am$20.00
During this interactive workshop you will learn how to define your brand (and what your brand is if you don’t currently know), and how to gain the trust of your clients so that they return, refer, and become “ambassadors” for your products and services. The brand new customer is the expensive one to acquire; it’s those loyal repeat customers who can make your business successful.
Our dynamic speaker, Alex Mitchell, has been a successful strategic marketing, branding and business development consultant for more than 20 years. She has influenced the consumer branding and business development for major corporations including BusinessWeek, Chanel, U.S. News & World Report, the New York Observer, and Time Out Publications. We are thrilled at this opportunity to share her expertise with the West Hawaii business community!